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A Payments Regulation Road Map – EPA in partnership with Eversheds Sutherland

This paper will keep you on track with the evolving landscape of payments regulation. The Payments Regulatory Roadmap is designed to give an overview of the areas of payments regulation that our members should be anticipating in the next two years and to know the next steps and action required. And to help you prioritise what is of critical importance and what is less impactful.

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Customer Disputes – A review of Chargebacks and Double Credits – An EPA Whitepaper

This whitepaper sheds light on the unprecedented and sudden rise in customers claiming double refunds or ‘double credits’ through chargebacks and alternative avenues, particularly from the travel, hospitality, and entertainment sectors due to the pandemic. The paper identifies best practices and makes a series of recommendations on how to improve the customer dispute process for all stakeholders in the payments value chain.

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We need to talk about credit.

This projects webinar discusses all things credit whilst dissecting the elephant in the room; is selling credit as sinful as it is often perceived? Is it inevitable that credit drives people into further debt? What makes some credit ‘good’ and some ‘bad’?

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Training Session Three – fscom

Day 4 of PAY360 Virtual Conference:

Training Session Three: MT Global, Lessons learned – HMRC fined FX and Payments firm MT Global with a huge £23m fine, what are the lessons you should take from this.

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Training Session Two – fscom

Day 4 of PAY360 Virtual Conference

Training Session Two: Planning your own demise…Wind down planning – No one wants to plan for failure but the FCA is asking you to, this is what you need to know

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Fintechs Pitch LIVE in association with Mastercard Part 3 – Full Session

Day 3 of PAY360 Virtual Conference:

Hear from leading financial services startups the exciting new technology set to disrupt the payments industry in this fast-paced session. This session will focus on companies leveraging AI, machine learning and the blockchain, to tokenise data, democratise investing, combat fraud and drive operational efficiency.

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Panel Discussion: Discerning the growing role of non-traditional payments means

Day 3 of PAY360 Virtual Conference:

The world of payments is in a state of flux. Around the globe, novel technologies, evolving customer needs and new market entrants challenge the traditional payment paradigms. What is the real potential of DLT Applications for banking and payments? What will the industry need to focus on in the next 12 months? Should central banks introduce Digital Currencies as soon as possible?

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Fintechs Pitch LIVE in association with Mastercard Part 2 – Full Session

Day 2 of PAY360 Virtual Conference:

Hear from leading financial services startups the exciting new technology set to disrupt the payments industry in this fast-paced session.  Today’s session will focus on companies empowering businesses with alternative payment solutions (in-store & online), helping them to get paid, manage expenses and prosper in the new normal.

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Thought Leadership Session: Customer Disputes, Chargebacks and Double Credits

Day 2 of PAY360 Virtual Conference:

Be the first to hear the results of primary research completed by the EPA into the increasingly important topic of customer disputes, the chargeback process and instances of double credits being issued for the same disputed transaction. Our expert panel of network, issuer, merchant acquirer and solution provider will discuss the topic, hear how COVID has amplified the problem, identify reasons for double credits and make recommendations for improvements to benefit all stakeholders.

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Thought Leadership Session: 3 Key Trends That Are Changing Payments for Good

Day 2 of PAY360 Virtual Conference:

This Endava-powered panel of industry experts will discuss the top 3 trends that will shape Payments for good and answer a series of questions around them:
– Why are these 3 more important than others?
– What should Payments expect to happen next and when would that be?
– What will the changes mean for the market? What are the opportunities and threats to current market players?

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SCA Masterclass – Navigating through the many challenges of SCA

Day 2 of PAY360 Virtual Conference:

This short masterclass is designed to give insights to Payment Service Providers about the many challenges brought by the implementation of PSD2 Strong Customer Authentication.

Stakeholders and decision makers at PSPs should have a better understanding of SCA to better plan ahead and make the right decisions.

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Fintechs Pitch LIVE in association with Mastercard Part 1 – Full Session

Day 1 of PAY360 Virtual Conference:

Hear from leading financial services startups the exciting new technology set to disrupt the payments industry in this fast-paced session. You will hear from companies that have technologies and services that are innovating to provide choice, enhanced customer experience and financial wellness tools to consumers.              

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Keynote Presentation: Innovate to Include – why the focus of 2021 needs to be on inclusion with Kelly Devine, Mastercard

Day 1 of PAY360 Virtual Conference:

The pandemic has exposed the link between poverty and digital exclusion and highlighted the digital divide in society. What can the industry do to ensure everyone is prepared for a digital future and no one is left behind?

Watch this session to hear how businesses, government and civil society can work together to innovate and tackle financial and digital exclusion.

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