This 2021 report summarises a survey taken by over 200 payments professionals across the banking, financial, fintech and corporate sectors. It provides an overview of the payments landscape, explores the key findings, and provides insight into the various elements that had an impact on failed payments throughout 2020.
PSD2 is a hot topic for the UK market. How can we tackle it?
We take a look at challenges and solutions for the UK payment ecosystem in complying with PSD2 requirements.
With PSD2 now live in most European countries, being 5 months past the December 31, 2020 deadline, the UK is next, as the deadline for March 2022 is approaching. In order for the cardholder and merchant to properly adopt additional authentication without abandoning the transaction, the main focus is eliminating as much friction as possible. Testing data¹ from merchants such as Amazon, Google and Microsoft has shown that although Strong Customer Authentication has been enabled for most of the UK ecosystem, it is still grappling with several issues. Examples of this are relying on Risk Based Authentication for lower challenge rates, issuer readiness on latest protocols, issuer latency and lastly confusion on what exemptions to properly utilize.
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