Barclays debuts spend blocker for vulnerable customers

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Barclays Bank has become the first of the UK’s incumbents to follow the example set by challengers Starling and Monzo in enabling customers to block payments to certain categories of retailer, such as gambling services and premium rate websites and phone lines.

Barclays says it developed the new tool with customers in vulnerable circumstances in mind. Working with a range of advisors such as the Money Advice Trust and building on published evidence from organisations such as the Money and Mental Health Policy Institute, Barclays identified a group of customers who would particularly benefit from being able to decide how and where their money is spent. These include those with mental health issues, addictions, and those who rely on carers or a guardian to handle their finances.
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