Keith Briscoe, Ethoca: There are many cross-channel and multichannel services; we have not actually seen the true promise of the omnichannel product to be delivered to the market yet
Could you provide some more insights into the collaboration-based technology that Ethoca has built?
Our network facilitates collaboration between card issuers and ecommerce merchants. It is an alternative set of rails – outside of the chargeback process – that enables issuers and merchants to communicate confirmed fraud and customer dispute intelligence in near real-time and take quick and decisive action to recover revenue and halt the impact of chargebacks.
Read more here.