Compass Plus – Utilising the ATM to enhance customer experience

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Non-cash transactions grew by 10.1% globally 2015-2016, according to the 2018 World Payments Report. In the US, the growth rate reported was much lower than the majority of markets – at just 5.7% – however, in terms of the number of non-cash transactions, it dominated with 148.5 billion non-cash transactions made. Despite the sheer volume of cashless transactions, cash remains the most frequently used payment method in the US, representing roughly 31% of consumer transactions.

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