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FICO – Customer experience key to the future of banking in 2019


The future of banking in 2019 can be narrowed down to a few themes, but customer experience is key. This does not mean pushing innovation or making omnichannel a priority, it means everything surrounding customer experience is key. Douglas Blakey talks to experts in the sector on this.

Read more here.

  • Published on 7th March 2019

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