The Chargeback Company’s CIO and co-founder, Monica Eaton-Cardone, reviewed 2018 and gave her predictions for how the sector will evolve in the future

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Monica Eaton-Cardone, co-founder and CIO of The Chargeback Company, looks at the significant developments in card payments during 2018 and the factors that will influence the sector over the next 12-24 months

For the first time ever, we saw industry officials begin to consider the impact of chargebacks on merchants. With this greater awareness, institutions and card schemes are finally taking steps to try and address false consumer claims and fraudulent chargebacks.

Read more here.

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