The Chargeback Company’s latest study found ‘mixed reviews for Visa’s new chargeback process’, as reported by PaymentsSource

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It might be too early to determine the full impact of the new Visa Claims Resolution process designed to streamline and limit chargebacks, but 52 percent of respondents surveyed claimed no decrease in chargebacks since VCR, and most of the 33 percent reporting a decline cited a decrease of less than 5 percent.

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