COVID-19 Toolkit

Online fraud lessons learnt in 2020

– There has been an increase in fraud seeking to circumvent payments security
– Behavioral biometrics took steps towards becoming a foundational cybersecurity technology
– Fraud prevention in 2021 will become as much about response as detection

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Chargebacks911 and Fi911 drives APAC expansion with the appointment of regional Director of Business Development

Merchant dispute technology specialist, Chargebacks911, is driving its ambitious growth plans in the Asia-Pacific (APAC) region with the appointment of its new Director of Business Development, APAC – Jia Min Tan.

Being based in Singapore, Jia Min will help facilitate the growth of Chargebacks911 and Fi911 (its new brand for financial institutions) in APAC, while bridging any language barriers that may be encountered in the region.

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A Cash-Free World through Biometric identification: Why and How?

The future of global commerce could be a cashless society, many experts predict, and that puts the burden on financial institutions to make sure their customers’ data is secure and protected.

As digital banking rises to replace the more traditional industry, one phenomenon has arisen hand-in-hand with it and that is the use of biometric technologies.

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AI Advancements in the Digital Banking Industry

The rise of digital banking has taken the traditional financial sector by surprise and for many good reasons. From pioneering the art of customer service online to using artificial intelligence to handle many of their operational tasks, digital banking is not just a glimpse of the future of finance. It is a peek into the future of the world of business itself.

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Why Covid-19 is Good for the Digital Transformation of Businesses?

The COVID-19 pandemic is nothing less than an inflection point for the global economy. From this point on, people will discuss business in terms of pre-COVID-19 and post-pandemic, and for good reason.

The global pandemic has initiated changes in the global supply chain that were slowly developing before but that are now becoming more prominent features of the landscape. Not only are companies pulling resources in towards the home base, but also they are recentering their businesses for the digital landscape.

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Judopay launches JudoAccept to support SMEs through COVID-19 recovery

Judopay has launched its integrated payments offering, JudoAccept, that will help SMEs maintain safety and social distancing measures at the checkout as highstreets reopen.

JudoAccept totally removes the need for interaction with any sort of payment terminal by allowing businesses to use smartphones and tablets to present the customer with a QR code that can be scanned by their devices at a distance.

Removing the need for costly payment terminals, integration resources and development time, JudoAccept also presents companies with a cost-effective alternative to usual payment methods as they operate in the current economic downturn. It can also be used can also create and send payment links for items such as takeaway food, taxi fares, invoices or utility bills.

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Consult Hyperion’s Live 5 for 2021

At Consult Hyperion we always round off the year with some time reflecting on what has been, and kicking off our thinking for what’s ahead. This is our Live 5. Readers over the years will know our Live 5 traditionally takes market insight, coupled with research and conversations with our clients; then we consolidate our thinking and detail four short- to medium-term trends and one that’s perhaps not as obvious, or maybe a little further out. When we reviewed previous years, we’ve been a pretty good weather vane. 2020 has been a year like no other, so our Live 5 is taking a slightly different approach. If 2020 has taught us anything, it is that the best laid plans can be rendered irrelevant by a “black swan” event.

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Future Ready Payments Processing

Payment Processing Platforms
At Consult Hyperion we spend a lot of our time looking into payments processing platforms for our clients. Over recent months we’ve delivered;

technical due diligence, assessing their capabilities
security and vulnerability analysis on networks and products
designed fundamental security architectures for new payments solutions
advised clients on the selection of payment platform solutions
and helped design new platforms or extended the capability of their existing platforms

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Have Biometric Technologies Brought the FinTech Industry to the Next Level?

The future of the FinTech industry might have more to do with a person’s individual biology than numbers and chips in the future, multiple reports indicate. Known as biometric technologies, this group of payments innovations remove the old pin systems and chips of old and replace them or augment them with fingerprint scanners and other biometric methods.

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Privat 3 Money picks Napier for AML

The London based E-Money solution for global citizens Privat 3 Money (P3) has selected leading anti-money laundering and intelligent compliance software provider Napier, to integrate enhanced transaction monitoring into the core P3 platform.

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COVID19: E-commerce Nightmares and Surprises Series – Story 2

As #emerchants face high market volume and volatility, they will benefit from setting a North Star to focus on customer experience while effectively managing #fraud and #transaction risk. At Cybertonica, we create solutions on our SaaS/PaaS platform to make trust and frictionless commerce safe and secure for businesses and consumers. We know that outdated rules and operations can create almost Kafka-like situations. This happens through false positives and inappropriate rule-action that make consumers unhappy and businesses less profitable. We decided to collect stories from colleagues, friends and people in our network, including our customers and their clients, telling us how their e-commerce experience is going in this period. What we found was that there are both nightmares and nice surprises, but the payment experience is still far from perfect. 

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How do FIs migrate to ISO 20022, hit deadlines and create opportunities?

ISO 20022 is the globally accepted format that improves the quality and structure of financial messages, provides rich data with each transaction, enabling everything from enhanced analytics to status tracking, sanction checking and automated invoice reconciliation – all whilst delivering an improved experience for end customers.
However, many banks and financial institutions have underestimated the complexity of the necessary changes of the migration as the transition isn’t just a simple upgrade of process. Existing infrastructure and legacy systems are not sophisticated enough to deal with the speed of integration and transition required.

Read this article to find out more

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The evolution of UK Faster Payments: creating a level playing field for smaller financial institutions

In this blog we discuss how Indirect Agency represents a real opportunity for previously excluded financial institutions. By offering real-time payments without compromising on speed, spend, performance and resources, it builds their customer base and challenges traditional players in the market. Making real-time payments accessible to everyone increases competition. It allows smaller banks and companies to enjoy the 24×7 faster payment rails for account-to-account payments. This access is made possible by using API Connectivity, which enables all users to send and receive money instantly through any digital channel.

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COVID19: E-commerce Nightmares & Surprises Series

At Cybertonica we Trust in Transaction. We make systems to make trust and frictionless commerce safe and secure for businesses and consumers. We know that outdated rules and operations occasionally introduce almost Kafka-like situations and thought it would help us to see the end customer and merchant point of view.

So we decided to collect stories from the people in our network and customers as well as their clients telling us how their e-commerce is going in this period – both the nightmares and the nice surprises.

We asked them to tell us about their online shopping experiences during the lockdown to paint a vivid picture for the merchants. From surprise champagne deliveries to account takeovers, we have some good stories lined up for you!

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Lets not let COVID steal Christmas 2020!!

For Good Causes clients are taking the fight back to COVID-19, with an alternative approach to celebrating Christmas 2020.

Steve Wilks describes a campaign that means companies can feel good about Christmas, and feel good about helping others feel better about it too.

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How we managed to build payment installment capability into Twisto in a record time

Sometimes a fintech company needs to build a new critical feature under time pressure, which can become a very stressful moment for the CTO and Head of Delivery. Thanks to their current development velocity and estimation of the work, they know there is no physical way to build that feature with the capacity they have available. Maybe if they push their developers to the brink of exhaustion, they might be able to do this. This shouldn’t be the way to achieve goals, but rather only to deal with emergencies.

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