COVID-19 Toolkit

How do FIs migrate to ISO 20022, hit deadlines and create opportunities?

ISO 20022 is the globally accepted format that improves the quality and structure of financial messages, provides rich data with each transaction, enabling everything from enhanced analytics to status tracking, sanction checking and automated invoice reconciliation – all whilst delivering an improved experience for end customers.
However, many banks and financial institutions have underestimated the complexity of the necessary changes of the migration as the transition isn’t just a simple upgrade of process. Existing infrastructure and legacy systems are not sophisticated enough to deal with the speed of integration and transition required.

Read this article to find out more

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The evolution of UK Faster Payments: creating a level playing field for smaller financial institutions

In this blog we discuss how Indirect Agency represents a real opportunity for previously excluded financial institutions. By offering real-time payments without compromising on speed, spend, performance and resources, it builds their customer base and challenges traditional players in the market. Making real-time payments accessible to everyone increases competition. It allows smaller banks and companies to enjoy the 24×7 faster payment rails for account-to-account payments. This access is made possible by using API Connectivity, which enables all users to send and receive money instantly through any digital channel.

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COVID19: E-commerce Nightmares & Surprises Series

At Cybertonica we Trust in Transaction. We make systems to make trust and frictionless commerce safe and secure for businesses and consumers. We know that outdated rules and operations occasionally introduce almost Kafka-like situations and thought it would help us to see the end customer and merchant point of view.

So we decided to collect stories from the people in our network and customers as well as their clients telling us how their e-commerce is going in this period – both the nightmares and the nice surprises.

We asked them to tell us about their online shopping experiences during the lockdown to paint a vivid picture for the merchants. From surprise champagne deliveries to account takeovers, we have some good stories lined up for you!

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Lets not let COVID steal Christmas 2020!!

For Good Causes clients are taking the fight back to COVID-19, with an alternative approach to celebrating Christmas 2020.

Steve Wilks describes a campaign that means companies can feel good about Christmas, and feel good about helping others feel better about it too.

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How we managed to build payment installment capability into Twisto in a record time

Sometimes a fintech company needs to build a new critical feature under time pressure, which can become a very stressful moment for the CTO and Head of Delivery. Thanks to their current development velocity and estimation of the work, they know there is no physical way to build that feature with the capacity they have available. Maybe if they push their developers to the brink of exhaustion, they might be able to do this. This shouldn’t be the way to achieve goals, but rather only to deal with emergencies.

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Fintech: The History and Future of Financial Technology

Financial technology (fintech) has been visibly evolving in front of our eyes ever since banks went online. With an increasingly cashless society, apps and platforms have been created to help us better understand and manage our finances, while new banks have been created that offer us a slicker experience.

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Europe First? The Future of the EU Single Digital Market

Is the European Union going to be the first major global economy to embrace the digital economy advancements, all the benefits it brings forward, and all the digital banking solutions that are coming along the evolution of tech services? What will the EU Single Digital Market bring up on the business horizon?

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The State of Digital Banking in 2020

Across the world, traditional banking is transforming into something else entirely and the full outline and scope of the future of the industry, while not yet fully understood, already presents some amazing opportunities for firms looking for an edge, business innovation and revenue growth.

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The Future of Retail in the E-commerce Era

Few people have questioned whether e-commerce was the way of the future when it came to retail and shopping, but even fewer have asked what this brave new world will look like.

After all, as everyone moves online, other factors will play critical and distinguishing roles in determining who the winners and losers are from the e-commerce online future.

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Netcetera and Mastercard launch 3DS testing platform for retailers

Netcetera is Mastercard’s exclusive 3-D Secure testing partner to help retailers and other businesses ensure they are ready to comply with PSD2. Mastercard and Netcetera, the market leader for 3DS and EMVCo associate, are supporting merchants to improve their transactions and conversion rates. This is the first time that merchants are able to run tests in their live online shops.

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SIM swapping scams and behavioural biometrics

– How does SIM swapping work?
– SIM swappers struck – what next?
– The role of the bank in stopping SIM swapping fraud
– Behavioral biometrics analysis overcomes the failings of two-factor authentication
– Profiling cybercriminals, one simjacker at a time

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COVID-19 and the World of Work: How being apart has fostered togetherness

The coronavirus pandemic – which has hit the big metaphorical ‘pause’ button on the world – has seen routines upended, travelling coming to a grinding halt in order to curb the spread of the virus, and the world of work flipped on its head.

With governments around the world advising or mandating that people remain at home, commutes to the office have gone from a 90-minute balancing act on a crowded train amongst throngs of commuters, to a 10-minute shuffle from the bed to the kitchen table.

So how has GPS helped our staff navigate this strange “new normal” and what lessons might there be for the future?

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Managing refunds exposure & merchant creditworthiness during COVID-19

COVID-19 continues to spread rapidly and the economic crisis escalates globally every day in the face of the pandemic. The humanitarian cost and stress on health systems and infrastructure induces fear and uncertainty, affecting lives and livelihoods on a daily basis. One area of great significance is the threat of illiquidity among partners and cashflow crises that damage or destroy once stable businesses. Cybertonica is building a new feature for Acquirers that predicts cash flow impacts and liquidity problems Merchants may face so that the payments operator can react appropriately, maybe vary conditions or seek to terminate a relationship if there is a risk of bankruptcy or fraud.

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How to Manage a Development Team During Lockdown

With much of the planet currently under lockdown, the chances are good that if you manage a development team, you’re currently doing so remotely. If the team you manage usually sits in the same office as you, it can be difficult to make the adjustment to working remotely while keeping the same level of productivity and, just as importantly, wellbeing among your team.

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How to Manage the Performance of Your Remote Development Team

While most businesses are still operating remotely, CTOs and Product Managers are facing the increasing difficulty that making the shift to remote working brings. While it may be straightforward to scrape through on Slack and Zoom calls for a couple of weeks, as enforced remote working continues and temporary measures start to show their cracks, more permanent solutions may be called for.

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How will the COVID-19 Crisis Impact the eCommerce Industry?

COVID-19 has a far-reaching effect on the global economy. It’s a fact. Companies are struggling to understand the full impact on businesses and how best to react to the new reality. ECommerce is one of the few areas currently showing signs of growth despite the overall economic breakdown.

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A Data Readiness Manifesto in the times of COVID

As ‘data’ continues to systemically restructure our society, our economy, and our institutions in ways unseen since the industrial revolution two and a half centuries earlier, businesses have to accept that data lies at the structural sweet spot between technology, process and people.

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