Cyber-Security and Fraud

Online fraud lessons learnt in 2020

– There has been an increase in fraud seeking to circumvent payments security
– Behavioral biometrics took steps towards becoming a foundational cybersecurity technology
– Fraud prevention in 2021 will become as much about response as detection

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Chargebacks911 and Fi911 drives APAC expansion with the appointment of regional Director of Business Development

Merchant dispute technology specialist, Chargebacks911, is driving its ambitious growth plans in the Asia-Pacific (APAC) region with the appointment of its new Director of Business Development, APAC – Jia Min Tan.

Being based in Singapore, Jia Min will help facilitate the growth of Chargebacks911 and Fi911 (its new brand for financial institutions) in APAC, while bridging any language barriers that may be encountered in the region.

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COVID19: E-commerce Nightmares and Surprises Series – Story 2

As #emerchants face high market volume and volatility, they will benefit from setting a North Star to focus on customer experience while effectively managing #fraud and #transaction risk. At Cybertonica, we create solutions on our SaaS/PaaS platform to make trust and frictionless commerce safe and secure for businesses and consumers. We know that outdated rules and operations can create almost Kafka-like situations. This happens through false positives and inappropriate rule-action that make consumers unhappy and businesses less profitable. We decided to collect stories from colleagues, friends and people in our network, including our customers and their clients, telling us how their e-commerce experience is going in this period. What we found was that there are both nightmares and nice surprises, but the payment experience is still far from perfect. 

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COVID19: E-commerce Nightmares & Surprises Series

At Cybertonica we Trust in Transaction. We make systems to make trust and frictionless commerce safe and secure for businesses and consumers. We know that outdated rules and operations occasionally introduce almost Kafka-like situations and thought it would help us to see the end customer and merchant point of view.

So we decided to collect stories from the people in our network and customers as well as their clients telling us how their e-commerce is going in this period – both the nightmares and the nice surprises.

We asked them to tell us about their online shopping experiences during the lockdown to paint a vivid picture for the merchants. From surprise champagne deliveries to account takeovers, we have some good stories lined up for you!

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SIM swapping scams and behavioural biometrics

– How does SIM swapping work?
– SIM swappers struck – what next?
– The role of the bank in stopping SIM swapping fraud
– Behavioral biometrics analysis overcomes the failings of two-factor authentication
– Profiling cybercriminals, one simjacker at a time

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Managing refunds exposure & merchant creditworthiness during COVID-19

COVID-19 continues to spread rapidly and the economic crisis escalates globally every day in the face of the pandemic. The humanitarian cost and stress on health systems and infrastructure induces fear and uncertainty, affecting lives and livelihoods on a daily basis. One area of great significance is the threat of illiquidity among partners and cashflow crises that damage or destroy once stable businesses. Cybertonica is building a new feature for Acquirers that predicts cash flow impacts and liquidity problems Merchants may face so that the payments operator can react appropriately, maybe vary conditions or seek to terminate a relationship if there is a risk of bankruptcy or fraud.

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Highlights from Cybertonica at Payment Systems Regulation and Innovation Online Conference

Cybertonica CEO and Co-Founder Joshua Bower-Saul along with Tony Craddock of Emerging Payments Association discussed the Impact of COVID-19 on Payments Security at Payment Systems Regulation and Innovation Online Conference on June 4th, 2020.
Hosted by City & Financial Global, Payment Systems Regulation and Innovation Online Conference focused on all aspects of payments innovations, including regulatory framework, in the context of the new challenges brought on by the current global crisis.

Issues covered in the event include: 

– Reducing the risk of fraud and cyber risk with and within the next generation of payments security 
– Shaping and re-shaping the payment industry: privacy, data access and regulatory considerations

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