Metro Bank was established on a simple precept – offer the best customer experience, however, whenever and wherever the customer wants it. Its stores are open seven days a week, 362 days a year and customers benefit from its 24 hour UK-based contact centres, full internet banking services and award-winning app.
Unlike any other bank in the UK, every Metro Bank store provides free coin counting with Metro Bank Magic Money Machines, instant account opening and on the spot replacements for lost or stolen credit and debit cards, customer toilets, as well as safe deposit boxes. What’s more, Metro Bank actively welcomes dogs into the bank, with a selection of dog goodies including fresh water bowls and treats.
As part of its community ethos, Metro Bank supports a wide range of local causes, interest groups and businesses. Stores regularly host local charities, as well as holding networking events to bring local businesses together.
All of these benefits can be enjoyed at a time that is convenient to local residents and businesses as its stores are open 8am – 8pm Monday – Friday, 8am – 6pm Saturday and 11am – 5pm Sunday and bank holidays, 362 days a year.