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ESG & BPO

With pressure from investors, customers and employees, financial institutions need to boost their ESG efforts or risk losing business. But meeting these lofty goals isn’t always easy. That’s where business

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Make Payments – Real-time

Adapt to the changing payments landscape with virtualized testing, now available on an SaaS basis Open Test Solutions – Open Test Solutions | FIS (fisglobal.com)

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From Vulnerable Customers to the New Consumer Duty – Unpicking the FCA’s expectations of payment and e-money institutions

There may be 12 months to implement the new rules however there is only weeks left to the initial deadline of 31 October 2022, to have a Board approved implementation plan in place to show the FCA, if requested.

This report dives deeper into the topics discussed at the webinar, and while focusing on the payments sector, it contains lessons for all regulated financial services firms. The report assesses the impact of the new Duty on how firms identify and protect customers in vulnerable circumstances and then outlines seven clear steps firms should follow to prepare to meet the demands of an increasingly active regulator.

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Okay Summer Updates – June!

Summer: a time for rest, relaxation, and reflection on what is happening across global financial markets! Read more to hear about our new white label app, our reflections on the African financial market post APIDE, and a peek into what SCA regulations are gaining steam across the globe in this Summer Recap – June edition.

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Payment Trends You Need to Know About for Business Growth in 2022 And Beyond

After over two years of shifting buying habits in favour of eCommerce, many consumers have practically abandoned the high street, and are now embracing a fully digital future as a more personal, efficient and convenient way of shopping.

Customer expectations and habits are constantly changing, and as shoppers become more comfortable with an increasingly digital post-pandemic future, businesses need to adapt and keep abreast of the latest developments in retail behaviour.

In this article, I’ll look at five of the latest payment trends in eCommerce, helping business owners better understand the newest technology and how modern fintech solutions allow companies to create better retail experiences and customer journeys.

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How Fintech is Changing the Travel and Hospitality Industries

Travel spending is showing signs of recovery after the pandemic. However, lifestyle shifts will continue to influence industry trends, especially when it comes to online payments.

The travel and hospitality industries experienced an unprecedented crisis during the COVID-19 pandemic. Entire client bases disappeared, and many experienced staff were forced to find alternative work. With the hospitality sector now largely back in business, operators are nevertheless feeling the pressure — not only from reduced capacity but also from clients who are now used to using the latest digital payment methods to pay for goods and services online.

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Low-Code vs. No-Code Embedded Finance

When it comes to embedded finance, code may seem baffling if you’re not a developer. But for businesses that want the benefits code has to offer without the hassle of dealing with the technicalities, low-code and no-code fill the demand for a convenient solution.

This article demystifies everything you need to know about the similarities and differences, and which approach you should opt for to create new revenue streams and better serve your customers.

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Ten best practices for a winning payments RFX

When choosing a card platform provider, the last thing you want is to spend money, time, and effort and still end up locked in with a vendor and system that don’t deliver what you need for your payments business. That is why taking a hard look at your RFP/RFI process will continue to pay back long into the future. In this article, we share with you the best practices on SaaS RFX processes, applicable across enterprises.

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Arf receives Swiss regulatory approval

Arf, the global settlement banking platform for licensed money service businesses, announces that it has been granted the approval of the Financial Services Standard Association (VQF) through Arf’s entity in Zug, Switzerland.

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The UK cannot afford to send mixed messages on crypto

The UK is paving the way for crypto and blockchain services, courting startups and established players alike while taking a lead in pioneering regulation on stablecoins and NFTs. Yet regulators have given conflicting messages about their support for establishing the UK as a global crypto hub.

In this article Ripple’s head of public policy Susan Friedman looks at how mixed messages from regulators risk hindering the crypto industry’s development

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An Overview of Buy Now, Pay Later Regulation in the UK, EU, USA, Australia & Singapore

The exponential growth of the eCommerce sector in recent years has fueled demand for easily accessible consumer credit. One of the fastest growing trends in the online payment sphere has been that of Buy Now, Pay Later schemes, with transactions using this payment method growing by 292% between 2018 and 2020, and providers attracting $11bn in venture capital funding in 2021 alone.

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Toqio Continues to Scale with New Partnerships Team

Fintech SaaS provider Toqio’s latest hires will lead the expansion of its partnership portfolio to provide a range of solutions for richer and deeper relationships with customers and partners.

Industry expert Christian Ball, formerly Head of Partnerships for fintech Yapily, will lead Toqio’s Partnerships Team.

Toqio recently announced a series of new senior hires in London and Madrid with its team scaling to over 100 in the past year.

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Planet expands hospitality footprint into vacation rentals market with the acquisition of leading software and services provider, Avantio

– Latest move is part of Planet’s high growth strategy that combines software and payments to create connected commerce solutions
– With this partnership Avantio customers will benefit from new services and capabilities that will improve the guest experience and make them more competitive
– Acquisition reflects huge potential of the $73.9bn vacation rental market

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UK payments’ disruptor DigiDoe unveils operations in Doha

DIGIDOE, the UK-based fintech start-up which aims to revolutionise the world’s payments infrastructure, is expanding into the Middle East with the appointment of a leading figure in the region to lead its operations in Qatar.

The London-based company is authorised by the Financial Conduct Authority as an electronic money institution and last month was awarded ISO27001 Certification – recognised worldwide as confirmation of information security best practice.

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Lux Island Resorts Ltd chooses Planet to provide luxury experiences for its guests

– Planet selected by Lux Island Resorts Ltd as its payments and software partner for eight properties across Mauritius, the Maldives and Réunion
– Pay by Link and use of Sabre SynXis delivers a more enjoyable booking, reservation and payments experience for guests
– Planet’s deep hospitality sector expertise and local customer support capability a key factor in being appointed

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How implementing digital wallets can be all different with the right payment processing partner

Post-pandemic, our lifestyle is closer to smartphones than ever. Regardless of day or night, smartphones are used in various moments of life. That’s why companies with payment products are putting a lot of time and effort into improving the mobile payment experience. One of the best ways to make the payment experience for cardholders easy and simple is to integrate with popular digital wallets.

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