Project International Trade's Virtual Toolkit to Asia​

Malaysia

Malaysia has more than a few ingredients for it to become a truly developed nation.  After independence in 1957, the Malaysian GDP grew at an average of 6.5% per annum for about 50 years. Now a newly industrialised market economy, it is ranked the third- largest in Southeast Asia and 33rd-largest in the world. According to a recent HSBC report, Malaysia will become the world’s 21st largest economy by 2050, with a GDP of $1.2 trillion and a GDP per capita of $29,247.

Like other countries in Southeast Asia, Malaysia, which has a population of 33.5 million, has a rapidly evolving payments landscape and has recently enjoyed accelerated e-commerce growth, driven largely by high mobile penetration rates, which rose to 78% in 2020. Naturally, Malaysians favour mobile payments, with usage hitting 40% last year, dwarfing that of neighbouring countries like Singapore (26%) which has an extremely developed payments infrastructure. The number of mobile banking payments also soared by 125% in 2020 following the initiation of the Movement Control Order (MCO) to curb the spread of Covid-19, which lent to the immense growth of its digital economy.

Bank Negara Malaysia, the country’s central bank, introduced important regulatory changes last year to facilitate the entry of digital finance players, including putting together a new policy framework around eKYC to expedite the digital onboarding of customers. It also plans to issue five new digital banking licences in Q1 2022 with the overarching goal of supporting the country’s underserved and unserved market segments, and is actively assessing the potential value proposition of a CBDC.

As part of its short-term economic recovery plan aimed at encouraging consumers, the Malaysian government introduced ePENJANA to promote contactless payments via selected e-wallets, including Boost, GrabPay and the Touch ‘n Go e-wallet, offer RM 50 worth of credit to over 15 million e-wallet users in the country and encouraging many more to make the switch from transacting in cash.

The digitalisation of payments has seen a meteoric rise in Malaysia in the last five years, and it is likely to be a harbinger for further innovation and development to come.

Membership

Are you a member of The Payments Association?

Member benefits include free tickets, discounts to more tickets, elevated brand visibility and more. Sign in to book tickets and find out more.

Welcome

Log in to access complimentary passes or discounts and access exclusive content as part of your membership. An auto-login link will be sent directly to your email.

Having trouble signing?

We use an auto-login link to ensure optimum security for your members hub. Simply enter your professional work e-mail address into the input area and you’ll receive a link to directly access your account.

First things first

Have you set up your Member account yet? If not, click here to do so.

Still not receiving your auto-login link?

Instead of using passwords, we e-mail you a link to log in to the site. This allows us to automatically verify you and apply member benefits based on your e-mail domain name.

Please click the button below which relates to the issue you’re having.

I didn't receive an e-mail

Tip: Check your spam

Sometimes our e-mails end up in spam. Make sure to check your spam folder for e-mails from The Payments Association

Tip: Check “other” tabs

Most modern e-mail clients now separate e-mails into different tabs. For example, Outlook has an “Other” tab, and Gmail has tabs for different types of e-mails, such as promotional.

Tip: Click the link within 60 minutes

For security reasons the link will expire after 60 minutes. Try submitting the login form again and wait a few seconds for the e-mail to arrive.

Tip: Only click once

The link will only work one time – once it’s been clicked, the link won’t log you in again. Instead, you’ll need to go back to the login screen and generate a new link.

Tip: Delete old login e-mails

Make sure you’re clicking the link on the most recent e-mail that’s been sent to you. We recommend deleting the e-mail once you’ve clicked the link.

Tip: Check your security policies

Some security systems will automatically click on links in e-mails to check for phishing, malware, viruses and other malicious threats. If these have been clicked, it won’t work when you try to click on the link.

Need to change your e-mail address?

For security reasons, e-mail address changes can only be complete by your Member Engagement Manager. Please contact the team directly for further help.

Still got a question?