Thought Leadership Session: Customer Disputes, Chargebacks and Double Credits

Day 2 of PAY360 Virtual Conference: Be the first to hear the results of primary research completed by the EPA into the increasingly important topic of customer disputes, the chargeback process and instances of double credits being issued for the same disputed transaction. Our expert panel of network, issuer, merchant acquirer and solution provider will discuss the topic, hear how COVID has amplified the problem, identify reasons for double credits and make recommendations for improvements to benefit all stakeholders.

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